Privacy Policy
Last updated: June 17, 2026
1. Information We Collect
We collect personal information you provide when booking flights, creating an account, or contacting us. This includes your name, contact details, passport information, payment information, and travel preferences.
2. How We Use Your Information
We use your information to process bookings, provide customer support, send booking confirmations and updates, comply with legal requirements, improve our services, and send promotional communications (with your consent).
3. Information Sharing
We do not sell your personal information. We may share your information with airline partners, airport authorities, government agencies (for immigration/security), payment processors, and service providers who assist in operating our services.
4. Data Security
We implement industry-standard security measures including 256-bit SSL encryption, secure data storage, access controls, and regular security audits to protect your personal information.
5. Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your preferences in your account settings or contact our privacy team at privacy@catiair.com.
7. Data Retention
We retain your personal information as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, and resolve disputes. Booking data is retained for up to 7 years as required by aviation regulations.
8. International Transfers
As an international airline, your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
9. Children's Privacy
We do not knowingly collect personal information from children under 13 without parental consent. For passengers under 18, bookings must be made by a parent or guardian.
10. Contact
For privacy-related inquiries, contact our Data Protection Officer at privacy@catiair.com or write to: CATI AIR, Istanbul Airport (IST), Istanbul, Turkey 34283.